Terms & Conditions

1. About Andrea

Andrea is a health technology platform that connects verified patients with support opportunities, healthcare information, community assistance, and other related services. Andrea also provides access to Andreapedia, a knowledge platform containing information about healthcare programs, NGOs, hospitals, foundations, and philanthropic initiatives.

Andrea does not provide medical advice, diagnosis, or treatment and is not a healthcare provider.

2. Acceptance of Terms

By creating an account, accessing, or using Andrea, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not use the platform.

3. Eligibility

You must be at least 18 years old to register or use Andrea independently. Individuals under 18 may use the platform through a parent, guardian, or authorized representative.

By using Andrea, you warrant that all information provided is accurate and truthful.

4. Patient Verification and Information

Andrea strives to maintain transparency and trust through its verification processes. However:

• Verification does not constitute a guarantee of medical outcomes or financial support.
• Users are responsible for ensuring that information submitted is accurate and up to date.
• Providing false, misleading, or fraudulent information may result in account suspension, removal of listings, legal action, and reporting to relevant authorities.

5. Donations and Financial Assistance

Andrea may facilitate donations or financial support through approved payment channels and partners. Users acknowledge that:

• Donations are voluntary and non-refundable unless otherwise required by law.
• Andrea does not guarantee that every patient will receive financial assistance.
• Support received may depend on donor decisions, eligibility requirements, and available resources.
• Andrea reserves the right to suspend or terminate fundraising activities suspected of fraud, abuse, or misrepresentation.

6. Andreapedia Services

Andreapedia provides informational resources regarding hospitals, NGOs, charitable organizations, healthcare programs, government initiatives, and individual philanthropists. Users understand that:

• Information provided on Andreapedia is for informational purposes only.
• Andrea does not guarantee the availability, accuracy, continuation, or eligibility requirements of any listed program.
• Users should independently verify information before applying for assistance or making decisions.
• Andrea reserves the right to modify, remove, or update listings at any time.

7. Medical Disclaimer

Andrea does not provide medical advice.

Any health information made available through the platform, including recommendations, articles, AI assistants, or Andreapedia resources, is intended solely for educational and informational purposes.

Users should always seek advice from qualified healthcare professionals regarding medical conditions, diagnosis, treatment, or emergencies.

Andrea shall not be liable for decisions made based on information provided through the platform.

8. User Responsibilities

Users agree to:

• Provide truthful and accurate information.
• Respect other users and healthcare professionals.
• Use the platform lawfully and ethically.
• Refrain from engaging in fraud, harassment, or misuse of services.
• Respect the privacy and dignity of patients and beneficiaries.

The following activities are strictly prohibited:

• Creating fake patient profiles.
• Misrepresenting medical conditions.
• Soliciting funds outside approved processes.
• Uploading harmful, illegal, or offensive content.
• Attempting to compromise platform security.

9. Intellectual Property

All trademarks, logos, content, designs, software, and intellectual property associated with Andrea remain the exclusive property of Andrea unless otherwise stated.

Users may not reproduce, modify, distribute, or exploit Andrea's content without prior written consent.

10. Third-Party Services

Andrea may integrate with third-party providers, including:

• Payment gateways
• Healthcare institutions
• NGOs
• Government agencies
• AI service providers
• Social media platforms

Andrea is not responsible for the availability, policies, or actions of these third parties.

Users engage with third-party services at their own discretion and subject to their respective terms.

11. Privacy and Data Protection

Andrea is committed to protecting user data and handling personal information responsibly. By using the platform, users consent to the collection, storage, processing, and use of information as described in Andrea's Privacy Policy and applicable data protection laws.

12. Limitation of Liability

To the fullest extent permitted by law, Andrea, its founders, employees, advisors, partners, and affiliates shall not be liable for:

• Medical outcomes or treatment results;
• Failure to receive financial assistance or donations;
• Errors or omissions in informational content;
• Actions or inactions of third-party organizations;
• Technical interruptions, delays, or system failures;
• Losses arising from reliance on information provided through the platform.

Users assume full responsibility for their use of Andrea's services.

13. Suspension and Termination

Andrea reserves the right to suspend, restrict, or terminate accounts that:

• Violate these Terms;
• Engage in fraudulent activities;
• Provide false information;
• Misuse the platform or its services.

Andrea may remove content or listings that compromise the integrity, safety, or mission of the platform.

14. Changes to These Terms

Andrea may update these Terms periodically to reflect changes in laws, technologies, or services.

Continued use of the platform after such updates constitutes acceptance of the revised Terms.

Users are encouraged to review these Terms regularly.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be subject to the jurisdiction of competent Nigerian courts.